Eric Davidson​

Technical Process Engineer

Evergreen Healthcare Partners - Madison, WI

​2023 - Present

• Managed ETL processes and built new pipelines using CData platform.

• Administered data warehouse and developed new views and stored procedures to improve reporting efficiency.

• Moved on premises solutions to the cloud to improve monitoring and increase uptime.

• Used Power Automate to automate internal business processes.

• Built suite of reports and dashboards in Power BI to facilitate stakeholder access to business data.

• Developed new application for requesting/managing/reporting on time off.

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Lead Automation Developer

Nordic - Madison, WI

​2021 - 2023

• Led the creation of automation center of excellence.

• Responsible for the enterprise implementation and administration of UiPath platform.

• Designed and created multiple Power App canvas applications for enterprise use.

• Oversaw all devops for team of RPA developers.

• Designed and created ETL processes for analysis and reporting for new business lines.

• Engineered data pipelines in Azure Data Factory for consolidating external data into internal data warehouse.

• Used Python, Pandas, and NumPy to normalize data from nonstandard sources.

• Led projects to automate healthcare IT workflows in hospitals.

• Saved 8000 hours annually by automating internal business processes.

• Created new suite of operational dashboards using MSSQL and PowerBI.

 

Managed Services - Senior Application Advisor

Nordic - Madison, WI

​2018 - 2021

• Used Microsoft’s power platform to develop a brand-new application for managing the department’s after-hour shift scheduling.

• Automated several internal processes using Power Automate, Power Apps, and python.

• Provided expert-level application support and operational guidance to multiple hospital systems.

• Managed multiple teams of analysts, training and mentoring new members, overseeing performance, and maintaining high levels of client satisfaction.

• Contributed to growth of OpTime/Anesthesia/Radiant/Cupid team by tech screening candidates and providing input on potential new team members.

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Data Analyst

Healthgrades - Madison, WI

​2018

• Managed and streamlined the logistic and technical aspects of many reporting processes to make them easier, quicker, and more efficient.

• Gained expertise in analytical tools by constructing complex SQL queries to extract data from large databases and using Excel to organize and transform data and create meaningful visualizations.

• Applied knowledge of healthcare industry and general demographic information to develop data-driven insights to guide hospital marketing decisions.

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Project Manager and Customer Support Specialist

Extract Systems - Madison, WI

​2016 - 2018

• Designed and implemented the organization’s first quarterly reporting process for delivering performance metrics to clients.

• Used SQL and C# to create custom interfaces for large healthcare organizations.

• Worked with healthcare organizations to assess their needs and implement solutions for automated handling of paper documents.

• Organized, managed, implemented, and trained new customer projects from the sales demo through go-live.

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Technical Services

Epic Systems - Verona, WI

​2012 - 2016

• Developed and implemented a new, automated process for team members to report client performance metrics at go-live.

• Investigated complex technical issues in anesthesia information management system (AIMS) software.

• Developed customer-specific content across all clinical applications for over 30 hospitals.

• International experience – direct support in management of projects in the UK, managed content development projects for the Netherlands, supported implementation projects in Saudi Arabia.

 

Graduate Research Assistant

Georgia Institute of Technology - Atlanta, GA

​2010 - 2012

• Worked with Georgia Dept. of Transportation (GDOT) officials to collect data on deck performance.

• Designed and installed instrumentation to monitor the movements of prestressed, precast concrete bridge girders.

• Developed new set of recommendations for DOT design of multi-span bridge systems.

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Teaching Assistant

Mississippi State University - Starkville, MS

​2009 - 2010

• Instructed Fundamentals of Structural Design and Engineering Mechanics courses.